Welcome
Greenacres Care
Let us provide you with high-quality care!
Welcome To Greenacres care home
Making the right choice
Choosing the right care home that caters for your specific needs can be a difficult decision and is not one to be taken hastily.
This website provides an insight into Greenacres Care Home, our standards and approach to care, in order to help you make the right choice.
Our Commitment
Here at Greenacres we pride ourselves on the level of support and warmth our team offers and, from the moment you enter, you will find a friendly and welcoming environment.
We believe that you should not only expect the highest standards of care, but also the best quality of life. You will be treated as an individual who wishes to live life to the full.
The Home
We will uphold and improve the standard of the home by:
- Maintaining the building, equipment and grounds.
- Providing sufficient staff with high skills mix to care for all residents.
- Operate quality assurance systems.
- Keeping accurate records on all aspects of the home and residents.
- Ensuring the Health and safety of residents and staff is promoted at all times.
- The happiness and rights of our residents is at the front of our philosophy of care.
- We encourage residents to exercise their choice and rights to the full.
- Our ultimate aim is to provide the highest quality of care.
- CCTV in communal areas
Privacy
At Greenacres we recognise that in a communal setting it is not always easy to maintain the privacy of residents. We aim to maximise this privacy by:
- Providing locks on cupboard and bedroom doors.
- Offering a range of seating areas around the home.
- Encouraging personalisation of bedrooms and usage for meals, entertainment and leisure.
- Giving care in intimate situations as discreetly as possible.
- Ensuring privacy with written and oral communication.
- Ensuring confidentiality of information.
There is a genuine warmth within our home, allowing us to create an environment where every Resident retains their individuality. We fully support our residents' independence, and maintain their respect and dignity at all times. We encourage the exercise of choice in all aspects of daily activities, and aim to promote self-esteem and a sense of belonging which brings complete contentment to their lives.
Choice
We aim to help residents exercise the opportunity to select from a range of options by:
- Providing meals, which enable residents as far as possible to decide for themselves, what, where, when and with who they eat and drink.
- Keeping routine down to a minimum and ensuring it does not dictate a resident's life style.
- Respecting individual, unusual or eccentric behaviour of residents.
Fulfilment
We want our residents to realise the potential aspirations and abilities in all aspects of their lives, we will assist this by:
- Informing ourselves with each residents characteristics and history.
- Providing a range of leisure and recreational activities.
- Respecting religious, ethnic and recreational activities.
- Helping maintain and create new relationships and contacts.
- Listening and attending promptly to any residents desire to communicate at whatever level.
Health and Personal Care
We aim to provide the best possible care by:
- Assessing residents with a G.P. and other health professionals.
- Carrying out careful procedure in all aspects of medications.
- Giving clear guidance on how to complain.
About Us
Dignity
We aim to preserve our residents' intrinsic value in the following ways:
- Treating each resident as a valued individual and always address them in their preferred way.
- Helping residents present themselves to others as they wish, by their own clothing and personal appearance.
- Compensating for the effects of disabilities on their communication, physical functioning and mobility.
Independence
We will work with residents in order for them to retain as much independence as they desire by:
- Encouraging residents to help formulate their care plan.
- Retaining family and friends outside the care home.
- Not using any form of restraint unless essential for their own safety or others.
Security
We want residents to feel safe and secure and free from fear by:
- Having secure premises, both external and internal.
- Providing locks on doors.
- Screening all staff for criminal records.
- Questioning and approaching all unknown visitors.
- Protecting residents from all forms of abuse.
